Last updated: November 05, 2024
1. introduction
Our privacy policy explains how we collect, use, share and protect your information when you access our services and includes the promotion of learning events and textile experiences, as well as the sale of handmade tools and products.
By using our Site, you agree to the terms of this Privacy Policy.
2. Information we collect
a) Information provided by you:
We collect personal information such as your name, e-mail address, shipping address, and payment information when you register on our Site, make a purchase, or register for an event.
b) Browsing information:
We may automatically collect information about your device, browser, IP address, pages viewed and interactions with our content when you visit our Site. We use cookies and similar technologies to personalize your experience.
c) Social media information:
If you interact with us on social media or connect to our Site using your social media accounts, we may also collect public information from your profile, as permitted by the platform settings.
3. How We Use Your Information
We use your information for the following purposes:
- Transaction processing: to process and deliver product orders and event registrations.
- Communication: to send important notifications about your order, event registrations and relevant updates.
- Marketing and promotions: to send promotional materials, newsletters, and personalized advertisements, if you have given your consent and wish to receive them.
- Improving our services: to better understand our users and improve the functionalities and browsing experience.
4. Sharing Information with Third Parties
We share your information only with the third parties necessary for the operation of the Site and fulfillment of our services, including:
- Payment and delivery providers: to process payments and ship products.
- Data analysis services: to understand how the Site is used and improve its functionality.
- Marketing services: if you have consented, to send you personalized promotional communications.
We do not sell your personal information to third parties.
5. Data Retention
We keep your personal information only for as long as is necessary for the purposes described in this policy or as required by law.
6. Rights and Choices
Our customers have the right to access, correct or delete their personal information stored by us. They can also opt out of receiving further promotional communications at any time by using the unsubscribe link in the footer of the emails sent.
7. Security
We adopt technical and organizational security measures to protect your personal information from unauthorized access, loss or destruction. However, total security on the Internet cannot be guaranteed, so we encourage you to keep your passwords safe.
8. Cookies and Similar Technologies
We use cookies to improve your browsing experience, personalize content and analyze site traffic. By continuing to browse our website, you agree to our use of cookies. You can change your browser settings to refuse cookies, but this may limit some features.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time without prior notice. Please check whenever you need to.
10. Contact
If you have any questions about this Privacy Policy or the processing of your personal information, please contact us:
- E-mail: [email protected]
- Address: Rua do Poço Novo 8, 7200-179 Monsaraz
